Privacy policy

Effective Date: August 29, 2026

At PureOrLuxe, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our online store.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information

  • Product preferences and order details

  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website activity.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders.

  • Arrange shipping and delivery.

  • Provide order tracking information.

  • Communicate with you about your orders.

  • Respond to customer service inquiries.

  • Process returns, refunds, exchanges, or other order-related requests.

  • Improve our products, services, and website.

  • Prevent fraudulent or unauthorized activity.

  • Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

PureOrLuxe does not need to store your complete payment card details when payment processing is handled by a third-party payment provider. Payment information is processed according to the applicable provider's privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business and fulfill your order.

This may include:

  • Payment processing providers

  • Shipping and delivery carriers

  • Website and e-commerce service providers

  • Customer support or communication services

  • Service providers that help us operate and maintain our website

We only provide information that is reasonably necessary for the relevant service or business purpose.

We may also disclose information when required by law, legal process, or to protect our rights, customers, business, or website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve the customer experience.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

6. Data Security

We take reasonable measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Services

Our store may use third-party services to support payment processing, shipping, analytics, advertising, website functionality, and other business operations.

These third parties may process information according to their own privacy policies and terms.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate authorization, we will take reasonable steps to address the situation.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@pureorluxe.shop
Phone: +1 757-505-5136

Business Address:
421 Coventry Cir
Glendale Heights, Illinois 60139
United States