Contact Us
We are here to assist you with questions about your orders, products, shipping, returns, refunds, and other customer service inquiries.
Customer Support
Email: support@pureorluxe.shop
Phone: +1 757-505-5136
For order-related inquiries, please include your order number and the email address used when placing your order so that we can assist you more efficiently.
Shipping and Order Support
If you have questions about your order, shipping status, tracking information, or delivery, please contact our customer support team.
Tracking information may become available approximately 3-4 days after shipment processing.
Returns and Refunds
If you need to request a return or have a question about a refund, please contact us before sending any product back.
Return requests are subject to the conditions outlined in our Return and Refund Policy.
Please do not send a return package to our business address unless our customer support team has provided you with return instructions and the appropriate return address.
Business Information
Store Name: PureOrLuxe
Business Address:
421 Coventry Cir
Glendale Heights, Illinois 60139
United States
Phone: +1 757-505-5136
Email: support@pureorluxe.shop
We aim to provide clear and helpful assistance regarding your order and shopping experience.